Customer Help

If talking to a real-life human is more your thing, you can reach our Customer Happiness Team via email (below).

How can we help?

FAQ

How Does Azure Nails Work?

What size should I buy?

If you’re not quite sure which size is right for you, refer to our size guides.

How long do press-on nails last?

With sticky tabs, our press-on nails can last up to 2 weeks with proper care.

Using solid nail glue, they can last for 3+ weeks for a more durable hold.

Are the nails reusable?

Yes! Our press-on nails are designed to be reusable. Simply remove them gently and store them in their original packaging for future use.

How long does it take to apply the nails?

It takes less than 10 minutes to achieve a flawless manicure with our press-on nails. Perfect for anyone on the go!

How do I use sticky tabs for press-on nails?

Start with clean, dry nails. Gently buff and push back cuticles for a smooth application.

Select the correct size sticky tab for each nail.

Peel off the backing and place the sticky tab onto your nail, pressing it firmly.

Align the press-on nail with your natural nail and press it down for 10-15 seconds to secure it.

How do I use solid gel nail glue and LED Lamp?

Begin with clean, dry nails. Buff and push back cuticles for optimal adhesion.

Scoop a thin layer of solid nail glue with the press on, apply directly to your natural nail.

Gently place the press-on nail over your nail, starting at the cuticle and secure the position of the press on. Use the LED lamp to cure the glue.

For light color and transparent press on nails, use the LED lamp for 20 seconds to cure the glue.

For dark color press on nails, use the LED lamp for 60 seconds to cure the glue.

Allow the glue to dry completely for a strong, long-lasting hold.

Shipping, Returns & Exchanges

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

What is the shipping policy?

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

For US Domestic Shipping, the shipping time is from 3-5 business days after fulfillment. Preparation time for fulfillment is 1-2 business days.

For International Shipping, the shipping time is from 5-10 business days after fulfillment. Preparation time for fulfillment is 1-2 business days.

Do you ship overseas?

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.

What is the Exchange and Return Policy?

No Returns Policy

Due to the handmade and personalized nature of our press-on nails, we do not accept returns unless the product arrives damaged.

Exchange Policy

We offer exchanges within the first 14 days after you receive your order. Exchanges are valid under the following conditions:

  • The nails must be in their original, unused condition.
  • The exchange is for size or design discrepancies only.

To initiate an exchange, please contact us at azurepressonnails@gmail.com with your order details and a brief explanation of your request.

Damaged Product Returns

If your press-on nails arrive damaged or broken, please email us at azurepressonnails@gmail.com within 7 days of receipt. Include the following in your email:

  • Your order number
  • Photos of the damaged product

Once we verify the damage, we will arrange for a replacement at no additional cost.

We appreciate your understanding and support for our small business. If you have any questions, feel free to reach out to us via email at any time!

Get in touch

Have questions about your order, or a general enquiry?